Questions & Answers
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FAQ
General
What is the difference between Item Response Theory (IRT) and Classical Test Theory (CTT)?
IRT evaluates each test item based on its difficulty and how effectively it differentiates between test-takers of varying abilities. CTT evaluates test reliability and validity by analyzing the relationships between test items and overall performance, assuming all items contribute equally to the total score.
What proctoring solutions are offered for test security?
Our platform offers multiple proctoring solutions, including the X51 lockdown browser to block other applications, AI-powered proctoring for real-time monitoring, and question shuffling to enhance exam security
Assessment Gourmet
What methods are used for scoring tests?
Tests are automatically scored for objective question types, while essays and other subjective questions require manual evaluation to ensure precise and unbiased assessment.
Is the system compatible with all browsers and devices?
Yes, the system is compatible with all major browsers and devices, including PCs, Macs, tablets, and smartphones, ensuring accessibility and a seamless experience for all users.
What is the platform’s capacity for handling simultaneous test-takers?
The platform's capacity to handle simultaneous test-takers depends on the infrastructure and server specifications, which are designed to support large-scale testing.
What hosting options are available for the platform?
We offer flexible hosting options, including cloud-based solutions for scalability and on-premises deployment for organizations with specific infrastructure requirements.
What happens if a test-taker loses their internet connection during the exam?
If a test-taker loses internet connection during the exam, answers are automatically saved using caching technology. Once the connection is restored, no data is lost. Test-takers can also continue working offline to ensure a seamless experience without disruptions.
Can the platform be integrated with other systems or tools?
Our platform seamlessly integrates with systems like Single Sign-On (SSO), Student Information Systems (SIS), Learning Management Systems (LMS), and even custom third-party applications. This allows for smooth data exchange, streamlined workflows, and enhanced functionality across your network.
Pricing
How is the pricing determined?
Pricing is flexible and can be structured as either a perpetual license or a subscription model, depending on the selected plan and requested modules.
Technical Support
Is there a warranty for the platform, and what does it include?
Yes, the warranty is included during your contract period to address any bugs or errors. However, we ensure that the platform operates without any functional issues.
How is technical support provided?
The support structure is flexible and can be customized based on your agreement. We offer technical support during all working days online. On-site support can also be arranged if needed.
What types of support services are included?
During the initial phase after platform implementation, we provide step-by-step support, including on-site help to guide you through the process. Additionally, we offer training sessions and can handle test creation and item authoring for you if needed.